Winter Weather Policy

As a regional NFP, with many people traveling to get to us, we do have a policy for winter weather:
•    If the wind chill in the greater Chicago area is colder than 20 degrees below zero, or if travel advisories have been issued because of snow or wind, we cancel all events.
•    If you're not sure about the severity of the weather, please check with the office.
•    When in doubt, please stay home!


Signing up for Events

Please register in advance for all events, even those that are offered at no charge.  It is important for planning purposes.  Also, if an event is cancelled, we will notify those who are registered. ONLINE registration closes 24 hours prior to the actual start of the event. If the event is on Monday, ONLINE registration closes on Friday. If you miss that deadline and want to come, please call us at 630-402-0429 to ensure that there is still space available

General Policies

Registration: All members must complete and submit online registration form and a signed Covenant of Behavior and PaY-iT-FoRWaRD Covenant.

Attendance: Registration is on a first come first served basis. Some events will have a minimum and maximum number of participants. Registrations must be received a minimum of 24 hours prior to class start date. Payment in full is due at time of registration. Class registration will be confirmed once payment is received.

Low Enrollment: If the predetermined numbers of participants, as stated in event description, are not enrolled 24 hours prior to start date, has the right to close or cancel the class. If class is cancelled due to low enrollment, students who have registered online will be notified and are entitled to a full refund.

Withdrawals: Fees are refundable for all events when proper withdrawal procedures are followed. Withdrawals within 24 hours of a start date will be assessed a $15 processing fee. Withdrawals made less than three business days before start date will receive a credit for 50% of the enrollment cost. Credits are only good on applicable workshops or classes, not on special events or fundraisers. It is the responsibility of the participant to notify via email at to withdraw from a class. Absence does not constitute official withdrawal from a class.

Holidays: is closed on all major national holidays and often surrounding calendar dates. Please check out web site calendar for the most up to date information.

Absence: There are no refunds on classes missed due to absence. Make-up session(s) may or may not be offered at the discretion of individual instructor(s).

Prorating: Prorating the cost of a class for a student who registers once class has begun is at the discretion of the instructor.

Programming: Participants must be 16 years or older to register for any event. Individuals under the age of 18 must have a signed parental consent on file. Only the registered student may attend class.

Consent to Photograph: reserves the right to photograph any participant, class, or workshop and reproduce in print, on our website, or other form of promotional materials without compensation

Change of Policy: reserves the right to change instructors and alter class structure at any time. also reserves the right to change our policy at any time including but not limited to, courses, fees, refunds, cancellations and registration. The board of directors must approve policy changes. does not discriminate based on race, color, religion, sex, sexual orientation, national origin, age or disability. Our facilities are handicapped accessible.