Highly responsive bosses may be doing employees a disservice, argues UT Austin psychology professor Art Markman. The more managers respond immediately to questions from their direct reports, the more their staffers will come to rely on them to always have the answers. But when bosses delay their response by a few hours, staffers may learn to find answers on their own, allowing them to build their own leadership muscles. Some issues will require a manager’s direct input, but for the matters that don’t, the best managers slow their roll and let employees find their own way.
Bottom line - We're all better off at least making an attempt at solving problems on our own before relying on help.
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